What
Our customers thinks
in Hotel Saratoga 4 stars Superior

At Hotel Saratoga we want all our customers to be satisfied after spending the holidays with us, and therefore we provide them and future customers, reviews and comments about your stay at our hotel.

Delighted with the positive reviews, and if there is any fault or mistake, we like to know them to learn from it and improve the quality of our service. We seek perfection and satisfaction of all!

9.24

on 10

EXCELLENT

on 307 reviews

Guest score
278
28
1
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0
See opinions
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Rating summary
Location
Bedrooms
Service
Price quality
Cleaning
Restaurant
Management comments

9.6

"Juli 2020"

Wir waren sehr, sehr zufrieden und hatten einen tollen Aufenthalt. Personal war sehr freundlich und entgegenkommend
"HOTEL SARATOGA"
Guest Experience Department
Dear Mr. Hilfinger, We would like to express our gratitude for such a nice review of your Saratoga Experience. We are delighted to read that you were happy and had a great stay with us. Let us thank you also for your appreciation for our staff and their effort to go the extra mile for our guests. We will be pleased to welcome you again in a future visit to Palma. The whole Team sends you kind regards, Guest Experience Deparment

10

"Bewertung "

Tolles Hotel 🙂 Super nettes Personal
"HOTEL SARATOGA"
Guest Experience Department
Dear Mr. Feller, We are thrilled to read your short and excellent review! Thank you for rewarding us with the maximum score and for your kind words. We will be pleased to welcome you on a future visit to Palma. The whole Team sends you kindest regards, Guest Experience Department

9.8

"my stay"

As always, every thing was in perfect order. Good thoughts about providing safety measures against the Corona Virus. Food was good and personel very friendly.
"HOTEL SARATOGA"
Guest Experience Department
Dear Mr. Winters, We would like to thank you for your positive review and your kind words. We are delighted to know that once more you had a pleasant stay. Safety measures are never enough for us since we strongly work to make of Hotel Saratoga a secure and safe place. We are pleased to read that you enjoyed our restaurant and we look forward to receiving you again in your next trip to Palma. Kind regards, Guest Experience Department

9.6

"Statement "

Perfect standard, Customer Support, top Location and top Level Price Uli Glaser /Designer /Hamburg
"HOTEL SARATOGA"
Guest Experience Department
Dear Mrs. Hauswedell, We would like to thank you for sharing with us this excellent review. Few words that say everything: "Perfect standard, Customer Support, top location and top-level price": thank you! Your satisfaction is our best reward! We look forward to your next stay with us. Kind regards, Guest Experience Department

9.6

"Sommerurlaub "

Wir hatten einen sehr schönen Aufenthalt im Hotel Saratoga. Die Lage war toll. Leider gab es wegen Corona kein Frühstücksbuffet. Die Auswahl für das Frühstück hätte etwas abwechslungsreicher sein können. Das Personal war aber sehr bemüht, alle Wünsche zu erfüllen.
"HOTEL SARATOGA"
Guest Experience Department
Dear Mrs.Matuszewski, Thank you very much for sharing your impressions about your Saratoga Experience. We are pleased to know that you had a nice stay and that you appreciated our central location. Regarding breakfast, we always care about the suggestions we receive, but as you well said, after COVID all the safety measures are never enough for us. We make of Hotel Saratoga a secure place where our guests feel safe like at home. Thank you for underlining the hard work of our waiters during breakfast in order to fulfill your wishes: we really appreciate it. We will be delighted to receive you again in your next visit to Palma. Warm regards, Guest Experience Department

7.6

"Comentario estancia"

No he usado su servicio de desayuno ni de restaurante, el resto de mi valoración es muy positiva
"HOTEL SARATOGA"
Guest Experience Department
Estimado Sr. Jaén, Muchas gracias por compartir su comentario con todos nosotros. Esperamos que en su próxima estancia pruebe nuestros Bares y Restaurantes, estamos seguros que les encantarán. Reciba un cordial saludo, Departamento de Guest Experience

10

"Lovely stay"

We stayed at the Saratoga for 3 nights and the rooms were lovely and clean and the facilities of high quality. We did not use the restaurants, as it was during the COVID period. The staff were very helpful and friendly and went the extra mile to help whenever possible.
"HOTEL SARATOGA"
Guest Experience Department
Dear Mrs. White, Thank you very much for your wonderful review about our rooms, service, and staff. Our guests' satisfaction is our main goal so we are delighted to read your comments. We are looking forward to welcoming you again in a close future! Kind regards, Guest Experience Department

9

"Buena ubicacion, buenas vistas buena relación calidad precio"

,,
"HOTEL SARATOGA"
Guest Experience Department
Estimada Sra. Valls, Quisiéramos agradecerle sus palabras positivas acerca de su estancia. Será un placer poder recibirle en un futuro no muy lejano. Reciba un cordial saludo, Departamneto de Guest Experience

10

"Habitacion"

La habitación estaba muy bien acondicionada y limpia. Muy buena conexión a internet
"HOTEL SARATOGA"
Guest Experience Department
Estimado Sr. Alvarez, Muchas gracias por dejar su comentario y con el máximo de la puntuación: este es nuestra mejor recompensa. Nos encarnaría volver a recibirle en el Hotel Saratoga. Reciba un cordial saludo, Departamento de Guest Experience

10

"Hotel saratoga"

Estoy encantada con todos ustedes
"HOTEL SARATOGA"
Guest Experience Department
Estimada Sra. Villa, Muchas gracias por compartir en nuestra pagina web su opinión acerca de su recién estancia. Nos complace leer que está encantada con nosotros y será un placer volver a recibirle en nuestra casa. Todo el equipo del Hotel Saratoga le envía un caluroso saludo, Departamento de Guest Experience