What
Our customers thinks
in Hotel Saratoga 4 stars Superior

At Hotel Saratoga we want all our customers to be satisfied after spending the holidays with us, and therefore we provide them and future customers, reviews and comments about your stay at our hotel.

Delighted with the positive reviews, and if there is any fault or mistake, we like to know them to learn from it and improve the quality of our service. We seek perfection and satisfaction of all!

9.32

on 10

EXCELLENT

on 389 reviews

Guest score
358
30
1
0
0
See opinions
149
144
24
41
31
Rating summary
Location
Bedrooms
Service
Price quality
Cleaning
Restaurant
Management comments

10

"encuesta"

todo ha sido genial. desde el servicio, restauración, habitación, ubicación y massage.

10

"Toller Aufenthalt"

Alles perfekt!!

10

"Urlaub Palma"

Das Angebot und die Lage des Hotels Saratoga ist wunderbar. Alles perfekt- uns hat es an nichts gefehlt.

10

"Perfect "

Everything was Perfect!
"HOTEL SARATOGA"
Guest Experience Department
Dear Moritz, Thank you very much for your excellent feedback and for rewarding us with this amazing 10/10. We are pleased to know that you were satisfied with the stay. We hope to welcome you again on your next visit to Palma. The whole Saratoga Team sends you kind regards, Guest Experience Department

9.2

"Customer feedback"

Always a pleasure to stay in your hotel, very good and kind services from all employees.
"HOTEL SARATOGA"
Guest Experience Department
Dear Jesper, Thank you for your nice review and for choosing us every time you are in Palma. It’s a real pleasure for us to know that our staffs provide a good and kind service. Guests' satisfaction is our main goal. We are delighted to read your comments. We are looking forward to welcoming you again in the close future! The whole Team sends you warm regards. Guest Experience Department

10

"EXCELENTE HOTEL"

PERFECTO EN TODOS LOS SENTIDOS, BUENA LOCALIZACION, RECOMENDABLE 100%
"HOTEL SARATOGA"
Guest Experience Department
Estimado Sr. Miserol, Muchas gracias por tomarse su tiempo en compartir con nosotros su experiencia y por calificarnos con la máxima puntuación. ¡Esperamos darle nuevamente la bienvenida en un futuro cercano! Un cordial saludo de parte de todo el personal del hotel, Departamento Guest Experience

10

"Tolles Stadthotel..."

..mit schöner Bar, traumhaftem Dachpool mit Blick aufs Meer, schönen Zimmern und Superservice
"Hotel Saratoga"
Guest Experience Department
Dear Ms. Neis, Thank you for rewarding us with such beautiful words and with this high score. We are pleased to know that your stay with us was a comfortable one and that you appreciated our bar with the pool on the top roof as well as the "super service" we offer. We look forward to receiving you again on your next visit to Palma. The whole Team sends you warm regards, Guest Experience Department

9.8

"Fitnessstudio"

das Fitness ist etwas lieblos hinter dem Frühstücksraum versteckt. Ich fände es besser wenn Sie hier im 1. Stock nach vorne über der Lobby einen Platz finden würden. Weinauswahl sehr gut!
"Hotel Saratoga"
Guest Experience Department
Dear Mr. Schulz, Thank you very much for your positive review. We take good note of your suggestion about the gym and will be pleased to receive you again on your next trip to Palma. Kind regards, Guest Experience Departement

10

"The feeling of a boutique hotel with with the comfort of a big hotel!"

Perfect service at the reception, great room and ideal pool with the option to order a drink while relaxing! Ideal location in the city and great views.
"Hotel Saratoga"
Guest Experience Department
Dear Mrs. Van Gieken, Thank you very much for your excellent feedback and for rewarding us with this amazing 10/10. We are glad to know that you were satisfied with your stay and that we fulfilled all your expectations. We hope to welcome you again on your next visit to Palma. The whole Saratoga Team sends you kind regards, Guest Experience Department

7.6

"Gute Lage"

Schöne Zimmer, sehr guter Service an der Rezeption, Frühstück eher nicht so gut.
"Hotel Saratoga"
Guest Experience Department
Dear Mr. Bogisch, Thank you for your kind words about your recent stay with us. We will be pleased to welcome you again in the close future. Kind regards, Guest Experience Department